Privacy Policy

At the Cancer Journey Foundation (CJF), we believe in creating a "Safe Container" for you. Just as we honor your story, your vulnerability, and your personal path, we are deeply committed to honoring and protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your information when you visit our website, interact with our surveys, or connect with our Cancer Journey Coaches.

1. Information We Collect

We only collect information that helps us serve you better, listen more deeply, and improve your experience.

Information You Voluntarily Provide: This includes your name, email address, phone number, and any personal stories or insights you choose to share with us when you book a free call , fill out our "Tell Us What You're Going Through" interactive survey, or sign up for our newsletter.
Sensitive Personal Information: Because we walk alongside individuals navigating cancer, you may choose to share health-related experiences with us. We treat this highly sensitive information with the utmost confidentiality, discretion, and care.
Automated Device Information: Like most websites, we collect basic, non-identifying technical data (such as IP addresses, browser types, and page visit durations) via cookies to ensure our website is secure, accessible, and functioning beautifully.

2. How We Use Your Information

We do not treat your information as a corporate asset. We use it solely to build community, understand your needs, and provide support:

To facilitate and coordinate your 20-minute, no-obligation curiosity calls.
To gather anonymized clinical and field insights that validate our community problem statements and improve AAPI support systems.
To respond to your direct inquiries, comments, or requests for resources.
To deliver relevant updates regarding upcoming community events, clinical outreach, or foundation initiatives (you can opt-out of these communications at any time).

3. Sharing Your Information

We will never sell, lease, or rent your personal information to third parties.

To carry out our mission, we may share information only under the following strict parameters:

With Your Express Consent: We will never share your personal health stories or identifying information publicly (e.g., as a testimonial or case study) without your explicit written permission.
Our Coaching Partners: To ensure seamless care, anonymized trend data may be shared with our training partner, the Cancer Journey Institute (CJI), to refine curriculum and validate community-level needs.
Trusted Service Providers: We utilize secure third-party platforms (such as scheduling tools, secure form builders, and website hosts) to manage our operational infrastructure. These providers are legally bound to protect your data and are not permitted to use it for any other purpose.
Legal Requirements: We may disclose information if required to do so by law or in the good-faith belief that such action is necessary to comply with legal obligations.

4. Your Rights and Choices

You have complete agency over your personal data:

Access and Correction: You have the right to request a copy of the personal information we hold about you or request that we update or correct any inaccuracies.
Deletion ("Right to be Forgotten"): At any time, you can ask us to permanently delete your contact information and personal stories from our systems.
Opt-Out: You may opt-out of receiving any promotional or community emails from us by clicking the "unsubscribe" link at the bottom of our emails.

5. Security of Your Information

We implement robust administrative, technical, and physical security measures to protect your personal data from unauthorized access, loss, or misuse. However, please remember that no transmission over the internet or electronic storage method is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Third-Party Links

Our website may contain links to external sites (such as partner resources, social media channels, or third-party booking tools). We do not operate or control these websites and are not responsible for their individual privacy practices. We encourage you to review the privacy policies of any third-party site you visit.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal regulations. When we make updates, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us at:

Cancer Journey Foundation Email: cancerjourneyfoundation@gmail.com